Terms of Service
Last updated: 2026-09-25
These Terms of Service apply when you visit or purchase from 我的商店 through this online store.
Use of This Store
By using this store, you agree to follow these terms and all applicable laws. You may not use our products, services, or website for unlawful, abusive, or unauthorized purposes.
Product Information
We try to display product descriptions, prices, availability, and images accurately. However, errors may occur. We reserve the right to correct errors, update information, or cancel orders when required.
Orders and Payment
Submitting an order does not guarantee acceptance. We may review, refuse, or cancel an order if payment cannot be verified, product information is incorrect, or fraud prevention checks require it.
Shipping, Returns, and Refunds
Shipping, return, and refund rules are described in our Shipping Policy and Return & Refund Policy. Those policies are part of these Terms of Service.
Account and Contact Information
You agree to provide current and accurate order, contact, and shipping information. If you need help with an order, contact us at moritztugaq@gmail.com.
Limitation of Liability
To the maximum extent permitted by law, we are not responsible for indirect, incidental, or consequential losses related to your use of this store or products purchased from it.
Changes to These Terms
We may update these terms from time to time. The updated version will be posted on this page with a revised date.
Contact
If you have questions about these terms, please contact us at moritztugaq@gmail.com.
Store-Specific Conditions
- Terms of Service for FROST BUDDY Order Placement and Confirmation All orders placed on the FROST BUDDY website require our explicit final confirmation before processing.
- Every order depends on the availability of the items and accurate price validation.
- We reserve the right to decline, restrict, void, or delay any transaction due to stock shortages, pricing errors, delays in payment verification, or fraud prevention measures.
- Order Processing and Delivery Once confirmed, orders typically undergo processing within 1-3 business days.
- After processing, you can expect estimated delivery times to range from 7 to 12 business days.
- Any applicable shipping fees will be calculated and displayed during the checkout process.
- Returns and Refunds If you wish to return a product, you must submit your return request within 14 calendar days from the date of delivery.
- To be eligible for a return, the items must be unused, maintained in their original condition, and returned in their original packaging.
- Return shipping costs are the responsibility of the buyer, except when the product is received damaged, defective, or incorrect.
- For return instructions, please contact our support team at davidoqaxe@gmail.com.
- Refunds will be processed within 5-10 business days after we receive and inspect the returned goods.
- Approved refunds will be issued through the original payment method used for purchase.
- Order Cancellations Cancellations can be requested within 24 hours following your purchase.
- After this period, your order may already be in the fulfillment stage, and cancellation requests might no longer be accommodated.
- Prohibited activities include, but are not limited to: Unauthorized access to restricted areas of the site Interfering with site security or operations Distributing malware or harmful software Reproducing or commercializing site content without permission Engaging in fraudulent or deceptive conduct related to site use or purchases Intellectual Property Rights All digital content on this website—including product descriptions, images, logos, trademarks, software, and layout designs—are owned by FROST BUDDY or its content partners and protected under intellectual property laws.